Terms of service

Our customers may exchange or return their purchases within 14 days from the delivery date of the order under the following terms and conditions:

  1. The goods to be replaced or returned are in the original condition -closed not opened-
     and can be displayed on its cover and cards as well as attached to the original purchase receipt.
  2.  The goods to be replaced or returned are not matching the ordered product and/or have defects and/or defects that are not apparent at the time of purchase.
  3. Cosmetics must be returned without opening and/or using the product while maintaining no damage to the outer packaging.
  4. You can change any product by choosing another size while taking care of the previously mentioned requirements.
  5. For more return and exchange inquiries, please contact our customer service via:
    1. Customer Service Number: +965 94079567
Email:  info@yellowrose.arabia.com